{"id":232,"date":"2025-04-12T19:34:09","date_gmt":"2025-04-12T19:34:09","guid":{"rendered":"https:\/\/weather2c.com\/?page_id=232"},"modified":"2026-07-20T11:47:07","modified_gmt":"2026-07-20T11:47:07","slug":"faq","status":"publish","type":"page","link":"https:\/\/weather2c.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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How can we help you?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Should weather claims be systematically controlled? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Insurance companies open and settle claims of climatic origin every day of the year<\/strong>, even when there has been no exceptional or publicized event.<\/p>

Our observations and studies show that 25% to 45%<\/strong> of these claims do not fulfill the terms of policy, as far as meteorological conditions are concerned.<\/p>

We therefore recommend to systematically<\/strong> check weather conditions the very moment policyholders report their claims: as a consequence, the claims costs is significantly reduced<\/strong>, technical ratios are immediately improved and weather-related claims are under control, while the quality of customer relationship is maintained.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What kind of data are used? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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To give an accurate assessment of the atmospheric conditions at the time of a claim, Weather Claim Control uses several sources of data, including M\u00e9t\u00e9o France<\/strong>.<\/p>

However, our meteorological engineers have developed a model that selects the weather stations eligible for Weather Claim Control.<\/p>

Our model eliminates stations considered atypical<\/strong>, thus providing a very objective and accurate vision of the local intensity of weather phenomena!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Are the weather records sufficient to contribute to the claims handlers' decisions? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The weather stations\u2019 network provides good information on weather conditions. However, between some stations, local phenomena <\/strong>can occur and not be recorded.<\/p>

In order not to prejudice the policyholders\u2019 interests and to avoid complaints, Weather Claim Control developed expert models to identify very localized phenomena<\/strong>. For example, these models can spot strong winds (convective gusts...) circulating between stations.<\/p>

The recommendations issued to claims handlers therefore also include meteorological events (winds, lightning...) that would not be traced by meteorological stations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is the Weather Claim Control solution in line with the insurers' terms of policy? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We adapt<\/strong> the configuration of our application to the contractual specificities<\/strong> of each customer.<\/p>

The Weather Claim Control application does not simply provide meteorological data: it is an expert and ergonomic decision support tool<\/strong> for claims handlers, which takes into account the contractual thresholds for events, the geographical characteristics of the policyholders, the local construction standards...<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What IT investments are required to implement the solution? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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No IT development<\/strong> is required to deploy the Weather Claim Control application: our tool functions in SAAS mode.<\/p>

With most of our clients, claims staff access the application through their browser.<\/p>

Some of them decided to integrate the FTP link into the company's intranet portal, which has no impact on the IT<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How can Weather Claim Control contribute to monitoring the activity of the weather claims' department? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The Weather Claim Control application provides many indicators<\/strong>: distribution of controls carried out for each type of event, number of \u201cprima facie non-cases\u201d, percentage of claims handlers using the application, etc.<\/p>

The control panel also shows the savings made<\/strong> and the ROI<\/strong> (return on investment) obtained using the application.<\/p>

The claims department can thus enhance the value of its control actions<\/strong> within the insurance company, and also compare itself to the other companies using the tool (average, base 100 indicator).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is the real added value of the solution? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Weather Claim Control provides insurers with many benefits:<\/p>